Upama Biswas
Publications by Upama Biswas
2 publications found • Active 2026–2026
2026
2 publicationsSTRATEGIC HUMAN RESOURCE MANAGEMENT: THE ROLE OF HR IN ORGANIZATIONAL SUCCESS
In today's business world Human Resource Management (HRM) is an important tool in making the business successful, sustainable and growing. Employees are a crucial asset of any organisation as they shape the performance of the organisation through their knowledge, skills, creativity and commitment. HR is no longer just about recruiting, payroll, attendance, employee records, etc; it's about talent management, employee engagement, performance enhancement, leadership development, organization culture and workforce planning. In this article, the author reviews the importance of HRM and its role in the organization's effectiveness. It examines the key areas of HR functions human resource planning, recruitment and selection, training and development, performance management, compensation and benefits, employee relations, career management, and employee well-being. The article also points to technology, HR analytics, diversity & inclusion, employee motivation and strategic workforce management as emerging areas of increased significance. It also reviews current HR issues including changing skill needs, employee attrition, stress in the workplace, remote and hybrid working, organizational change and ethical issues. With proper HR practices, employees are more satisfied, productive, engaged, innovative and committed to the organization, which helps organizations achieve their goals. The article ends by pointing out that HRM is seen as a strategic business activity which generates value through the matching of employee capabilities with organizational goals. Businesses that focus on the growth and development of their employees and foster work cultures that are inclusive, supportive, and development-focused are set to gain a competitive edge in a dynamic business landscape.
IMPACT OF LEADERSHIP STYLE AND EMPLOYEE ENGAGEMENT ON ORGANIZATIONAL PERFORMANCE
Leaders' style of leadership and Employee engagement on organizational performance is analyzed from two perspectives namely Human Resource Management (HRM) and Organizational Behaviour (OB). Leadership is one of the most important mechanisms of management and behavior that affects the attitudes, motivation, commitment, cooperation and performance of employees in an organization. Employee engagement, in turn, reflects the level of cognitive, emotional and behavioural contribution employees make to their organization and their work. The paper is based on a conceptual model that employee engagement is a mediating relationship between leadership style and organizational performance. The transformational leadership, transactional leadership, democratic or participative leadership and laissez-faire leadership types are explained and discussed in relation to the employee motivation, communication, psychological involvement, job satisfaction, and the discretionary effort. Transformational and participative leadership in general results in better conditions for engagement as they focus on vision, support, recognition, participation and development. While transactional leadership can help to boost performance when goals, standards, rewards are clear, too much laissez-faire leadership can diminish role clarity and accountability. The paper also reveals employee engagement as an important mechanism that ties leadership behaviour to employee outcomes like productivity, service quality, innovation, retention and organizational citizenship behaviour. The research results indicate that the leadership development and engagement programs are not separate and managers should see them as two aspects of the HR and OB role. These can increase engagement and contribute to the sustainable performance of the organisation: a people-centred leadership style; fair HR systems; meaningfulness of the work; communication; and recognition and development opportunities.
